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Visiting at the Manor
Visiting hours take place from 11:00 a.m. to 9:00 p.m. daily. If a resident is in failing health, there are no restrictions on visiting hours. If a resident returns to the Manor after 9:00 p.m., family members are encouraged to assist the resident to their room. We do not make an announcement advising that visiting hours are over, we are simply encouraging family and friends to refrain from entering the building after 9:00 p.m. We respectfully request your assistance in adhering to these visiting hours.
Handwashing is the single best defense against the spread of infection. Please be diligent in using hand sanitizer as you enter and leave the home after signing in and out. We also request that you refrain from visiting for five days after any respiratory symptoms commence and for seventy-two hours after any gastrointestinal infection. Our residents and staff will benefit from your attention to this important infection control precaution. If we all work together we can minimize the risk to our residents.
Many staff and residents have sensitivities to fragrances. We kindly ask that visitors, staff, volunteers and guests refrain from wearing scented products in the Manor. Your cooperation with this request is greatly appreciated.
Staff at Sherwood Park Manor wants to assist each new resident with the transition to their new home. The following brief descriptions of our services will help you and your family with this transition.
Nursing and Personal Care
Special Diets are available to residents who require a medical diagnosis requiring a specific diet e.g. diabetes, low sodium, gluten-free.
Meals are served at the following times:
Breakfast - 8:00 AM to 9:00 AM, Light Meal - 12:00 to 1:00 PM, Main Meal - 5:00 PM to 6:00 PM
In addition, snacks are available in the morning, afternoon, and evening. The weekly and daily menus are posted on bulletin boards at within the home.
Family members and friends are encouraged to share lunch and dinner with residents. The guest meal tickets can be purchased in the administration office during normal business hours; the kitchen must be notified that you are coming for a meal at least 2 hours beforehand. The office is closed on weekends and therefore guest meal tickets for weekend meals should be purchased in advance.
Housekeeping services are provided for each resident’s room and all common areas on daily basis.
Sherwood Park Manor will provide personal laundry services for residents. Generally speaking, each resident’s laundry is picked up daily, laundered and returned to the resident’s room. Unfortunately, we cannot provide laundry services for fine woolens. The Manor staff will label all resident’s clothing. Please bring all articles of clothing to the front office for labeling.
Sherwood Park Manor has a separate contract for the laundering of linens and towels.
Events for the month are posted on the bulletin board next to the nurses’ station and a monthly newsletter and calendar is sent out with each monthly invoice. In addition, a monthly calendar is also placed in each resident’s room. Residents are reminded daily about the various events and activities and are invited to attend. Assistance to and from each event is provided.
Palliative Care Program
Palliative Care is the active, compassionate care of the terminally ill at a time when their disease is no longer responsive to traditional treatment and when the control of symptoms - physical, emotional and spiritual - is paramount.
The palliative care program is resident centered. Resident, family and friends are involved in the treatment planning with the palliative care team so they can make choices based on knowledge and understanding.
Palliative Care Services will be delivered within professionally accepted standards of conduct and practice. We have a number of trained palliative care volunteers who are able to assist during this time.
The palliative care program remains committed to the ongoing education for staff, residents, families and volunteers.
Admission to Sherwood Park Manor
Items to Bring:
*Note: Our Maintenance staff will assist residents and families to hang pictures on the wall
Safety Precautions and Restrictions
Arrangements can be made directly with Lee Ann Lariviere, registered dental hygienist, to provide dental hygiene services to residents residing at Sherwood Park Manor. Ms. Lariviere will complete an initial assessment and ongoing dental work for any resident who requests it. Consent for services must to be obtained prior to the completion of the initial assessment. The invoice from Ms. Lariviere is sent directly to the resident or family member. For additional information, please follow the attached link
Except for all statutory holidays, up to ten guests are welcome at lunch or dinner for a charge of $10.00 each.
Tickets can be purchased at the front desk on weekdays and the kitchen must be notified at least 2 hours in advance if you plan to stay for a meal.
We have very enjoyable parties at the Manor to which residents are able to bring guests. However, because of fire regulations, we are required to limit the number of people in the building. Therefore we can permit only two guests per resident. Residents wanting more than two guests usually invite someone who has no family to join their party and thus increase their own guest limit by two.
Private phones may be installed in a resident’s room. The resident or guarantor will be responsible for the payment to Bell Canada. Residents are also welcome to use the phone in the activity room for local calls. We encourage residents and family members to speak with our Resident and Family Services Manager prior to contacting Bell Canada.
Nine of the eleven lounges are equipped with television sets operating with the Cogeco Cable System. All residents' rooms are also wired for Cogeco Cable TV reception. Each resident is responsible for the purchase of the programming packages they would like. We encourage residents and family members to speak with our Resident and Family Services Manager prior to contacting Cogeco Cable.
Computer / Internet Services
We currently have one computer set up in the small activity room for use by our residents. There is a high speed internet connection available for use by our residents. Our Life Enrichment staff is available to assist you with the new technology.
Arrangements for delivery of the local newspaper, The Recorder and Times, can be made through the Life Enrichment Office or by contacting the circulation department at the Recorder and Times. The newspaper is delivered to the resident’s room.
Arrangements for hairdressing services can be made through the business office or directly with the hairdresser. Our hairdresser can provide you with the price list for the various hairdressing services.
Residents should never leave cash, cheques, valuables or jewelry in their rooms. The front office, can keep residents' cash in a trust account, where it can be obtained as needed by signing at the desk any weekday between the office hours of 9:00-4:00. There is no charge for this service.
Like all of us, our residents enjoy treats! Candies, cookies, and fruit should be brought in small amounts and must be in sealed containers to retain freshness and keep pests out.
In the case of residents on special diets, we ask that treats be authorized by the Manager of Support Services or the Charge Nurse when they are brought in.
We have put together the following suggestions to assist you in choosing an appropriate gift for your friend or relative at the Home.
Try to avoid fancy cookies, nuts, and cheeses, etc., which are difficult to store, even if they do not violate dietary restrictions. If brought in, they must be stored in tins. Whatever you choose, please keep safety in mind, and also clearly identify with a laundry marker or name tag all gifts before bringing them to the Home. If in doubt or if you need further suggestions, please talk to a member of our staff.